Pre-paid shipping label can not be provided in the cases listed below: If your return shipping costs exceed $20, you may contact our Customer Service to request a refund of the remaining shipping cost.Īll returns must be shipped within 30 days after acceptance. We recommend you return the item using a trackable method at the carrier of your choice.ĪLDKitchen will reimburse up to $20 for return postage costs on receipt of the item. In this case, you will need to return the item at your own expense. Not all orders are eligible for a pre-paid return. Therefore, the responsibility for proper installation, maintenance, and repair ultimately lies with the buyer.įor most returns, you will be provided with a pre-paid shipping label which allows you to return the item for free. However, it's important to note that l arge machines that combine heating and automatic feeding functionalities have intricate designs and require special skills on the part of the buyer.
These include custom and personalized items, such as custom mold or plug machines.
However, please note that there are certain items that are non-returnable. Our return policy allows for most products to be returned within 30 days of receipt of shipment. Note: Do not ship the item without the return authorization the return shipping address may vary. In some cases, we can request additional information as photos / video of the item. You may also request a return from the Customer Support Chat or contact us by email us two business days to respond (we typically respond during 4-8 hours) Select an option from the Reason for Return menu and specify the issue.Select the marketplace where the product was bought and provide an order number.Go to the Warranty section and select Claim Warranty.
#ALDKITCHEN POTATO SLICER ELECTRIC TORNADO CUTTER FULL#
We want you to be satisfied with your purchase and often deviate from our own rules and take the client's side to make them happy.ĩ9% of all Returns for the past year were made for a full refund
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